National airline app experience interface design

National airline app experience interface design

Shhhh don’t try to guess which one!

Introduction

In late 2022, a client tasked us with revamping the physical + digital (corporate loves using the word phy-gital for this) experience of their airlines.

My role

I was brought into the team as the UI designer to work on the following sections of the mobile application:

Login / Sign up

Home

Offers

Featured fares

Account

Alerts

Development QA

Other odds and ends

team

It was the largest project I’ve been a part of with teams spread across 3 countries consisting of:

4 design leads

15 designers

3 researchers

Due to a NDA, this project has a lot of information omitted

My efforts

32

Competitors benchmarked

12+

Scenarios mapped

90+

Screens designed

Prototype video

The process

The UX designer and I worked together based on the business requirements to create wireframes showing usage, navigation and scenarios.


Once approved, I created the final user interface, design system components and interactions to hand off to the developers.

The UX designer and I worked together based on the business requirements to create wireframes showing usage, navigation and scenarios.


Once approved, I created the final user interface, design system components and interactions to hand off to the developers.

WIREFRAMES

Detailed wireframes used for stakeholder validation, defining layout, behavior and scenarios

Final Result

These wireframes were converted into hi-fidelity designs for iOS and Android for both light and dark mode with support for English and Arabic languages

These wireframes were converted into hi-fidelity designs for iOS and Android for both light and dark mode with support for English and Arabic languages

HIGH FIDELITY DESIGNS

All your actions at your fingertips

  • Flight check-in

  • Membership points

  • Flight widget

  • Dynamic section for current flight updates, upcoming flights etc.

  • Offers and promotions for events to promote tourism

Featured fares for the undecided

Section for people looking for their next adventure showcasing discounted fares and packages

Flight booking widget

A clean and easy screen to select your departure and destination along with the type of trip you’re planning to start your booking experience.

Account and miles

Manage your account and profile with a few simple clicks. Track your membership level and get access to app customization and other features.

And plenty more screens

Examples of light mode, dark mode and Arabic screens

MY LEARNINGS

  1. Working with large design teams, coordinating with people across various timezones and cultures

  2. Working with and maintaining large design systems across multiple platforms

  3. Designing for cross language support with left to right language (Arabic)

  4. Selling old school stakeholders on new, minimal designs and interaction patterns

  1. Working with large design teams, coordinating with people across various timezones and cultures

  2. Working with and maintaining large design systems across multiple platforms

  3. Designing for cross language support with left to right language (Arabic)

  4. Selling old school stakeholders on new, minimal designs and interaction patterns

©2025 Tanay Arora.

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